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Misaligned forms printing for one User

by Richard Edwards

Problem Details:

When printing from PrintBoss, the output looks normal on the preview and sometimes will print normally from other workstations. When printed or emailed from PrintBoss appears misaligned.

Solution:

Open the Sage 300 Print Destination dialogue on the affected workstation(s)

A4.jpg

Make sure the option Use A4 in Place of Letter is NOT selected.

Please also see these related articles: PrintBoss is not emailing invoices from one workstation/user; Printing a large batch of AR statements using PrintBoss.

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