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CPP is not calculating

Problem Details:

CPP is not calculating for an employee

 

Solution:

Go to Payroll Employees / Employees and bring up the employee where CPP is not calculating.  Go to the Taxes tab and ensure that CPP is listed on the taxes list.  On the General tab - check the birthdate.  CPP will only be withheld for an employee that is between the ages of 18 - 71.  If the birthdate indicates the age to be younger than 18 or older than 71, CPP will not calculate even if CPP is listed on the Taxes tab. Check the timecard for the employee.  If CPP is listed on the timecard (even at 0.00) this will over-ride the automatic calculation from running.

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