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Process Schedule Has Stopped Sending Data Integrity Emails

Problem Details:

Process Scheduler was operating fine and sending data integrity emails has now stopped doing so. 

 

Solution:

Log into the machine where the Schedules are setup in Windows Task Scheduler. Make sure to log on as the Windows User that is setup to run the Windows Task Scheduler. Next to the failed schedule you may see (0x65) in the 'last run result' column which translates to 'cannot open session'.

  • To check what Windows User runs the Windows Task Scheduler go to the Start Menu, type Task Scheduler and press Enter.  Click on Task Scheduler Library in the left hand pane, then double click the Process Schedulertask in the right hand pane.  Look to the bottom of the General Tab and find the section named Security Options.  Make note of the field named "When running the task, use the following user account:". Press the OK button and type in the password for the user account that is running the task to ensure the password is up to date. 

Open Sage 300 and log into a company. Go to the Menu Bar on Sage 300 and click on Help -> Current Users (IAP for older versions of Sage 300) -> IAP Tab and unclick the check box that says, "This workstation uses Integration Access Pack licenses for external applications." Exit Sage 300. The Process Schedule Schedule should now run without issue.

 

Check out this related article:

Check integrity(XX) - Failed - App XX not found.

 

 

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