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Voiding or Reversing a Check

Problem Description:

How to void a check that has been printed, confirmed and posted?


Solution:

  1. Go to Cash Management from the top navigation bar. 
  2. Click on Registers and then Check Register
  3. Enter the appropriate selection criteria and View the report
  4. Locate the check in this report and click on the 'void' link in the far right column.  A new screen, Void Payment Date, will load prompting entry of date the payment is to be voided on.  There is also an option to reverse the bills that the payment is for.  If the bill is never to be paid, select the reverse option, however, if a new cheque will be issued for the bill, do not reverse.  Voiding only the cheque will make the bill outstanding again and available on the 'Select Bills to Pay' list.

 

 

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