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Applying a Credit Note to an Invoice

Problem Details:

How to apply a specific credit note to a specific invoice using the 'Split' function

 

Solution:

In Accounts Payables, click on Select Bills to Pay and enter the necessary criteria and click View. Locate the invoice that you want to apply the credit note to, and click on 'split'.  In a popup screen, the invoice detail lines appear at the top, and the available credits appear on the lower half of the screen.  Click the curser into the 'Credits Applied' field on line one of the invoice.  Then, locate the credit in the lower section and click on the box 'Apply Full' next to one of the lines of the credit note.  Then click on the 'Apply' button located in between the invoice information on the upper half and the credit notes on the lower half.  Then click the cursor into the 'Credits Applied' field on the next line of the invoice.  Click on the box 'Apply Full' next to one of the lines (or the same one if it has not yet been fully applied) of the credit note.  Then click on the 'Apply' button again.  Continue this process until all the invoice line numbers have credits applied to them.  Click on 'Done'.  A message will appear asking if the user would like to leave this page; Yes, leave the page to return to the Bills to Pay screen.  On this screen, the invoice will now show a value in the 'Credit to Apply' field.  Click Save to apply the credit note to the invoice. 

 

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