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Module permissions granted to user but module does not appear in Sage

Problem Details:

Module permissions granted but module icons do not appear in Sage

 

Solution:

First, open Database Setup by clicking on Start / All Programs / Sage / Sage 300 ERP 2014 / Database Setup.  The ADMIN user password is required.  Highlight the appropriate database and click Edit.  Click the Propagate button to make sure permissions are properly synchronized between the system and company databases.

If the module still does not appear for the user, try logging in with another user that also has permission to use the module.

If the icons still don't appear, the module may not be installed at that workstation.  Click on Help /System Information.  In the applicatoins grid, check for the module.  If there is no name beside the module ID code, this means the module is not installed.  Have your System Administrator or a Certified Consultant install the module.

 

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