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Crystal Reports Error. External Component has Thrown an Exception

Problem Details:

When printing a form, the following error appears:

Crystal Reports Error.  External Component has thrown an exception

 

Solution:

Sage has provided a hotfix for this issue under Defect # 30869, KB # 20598.  This hot fix, related to the a4wcrinterop.dll file is not completely tested, but has proven helpful in some cases.  It is for versions 2012 and 2014 only.  The user can contact Sage tech support to obtain a copy of the hotfix, download it from the Sage site Crystal Reports Hot Fix or can contact BAASS Tech Support for assistance in this regard.

 

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