Follow

Error when opening PO Invoice Entry, Receipt Entry, or Credit/Debit Note Entry

Problem Details: 

When opening the PO Invoice Entry screen, the following errors occur:

"Error occurred when opening view PO0424"

"View 'PO0424' is not a valid ViewID."

"Error occurred when activating Sage 300 ERP Data Source."

A similar error appears when opening PO Receipt entry or Credit/Debit Note Entry. All other PO functions work fine.

 

Solution: 

This Error is due to Sage 300 ERP Fixed Asset not being installed or not being the correct version compatible with the version of Sage 300 ERP. To fix the error, apply one of the two solutions below:

  • Navigate to the Sage 300 ERP installation file and run the Sage Fixed Asset Setup file to install the correct version of the module. This process may require assistance by a support technician.
  • If the Fixed Asset Module is not being used, deactivate the module.  This can be done by editing the data tables, or by using the deactivation process in the SDK.  This process may require assistance by a support technician.

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk