From time to time users forget their Sage 300 ERP password; or the passwords are changed without informing the user. Either way, whan a user is unable to login, a password reset is the quickest way of solving this problem.
SolutionTo reset the user's password:
- Log in to Sage 300 ERP as Admin
- In Administrative Services, open the Users icon
- Select the user and type in the new password
- Verify the password and press Save
Note: the ADMIN user can change other user's passwords, however, only the ADMIN user can change the ADMIN password.