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Resetting the User Password

Problem

From time to time users forget their Sage 300 ERP password; or the passwords are changed without informing the user. Either way, whan a user is unable to login, a password reset is the quickest way of solving this problem.

 

Solution

To reset the user's password:
  1. Log in to Sage 300 ERP as Admin
  2. In Administrative Services, open the Users icon
  3. Select the user and type in the new password
  4. Verify the password and press Save

Note:  the ADMIN user can change other user's passwords, however, only the ADMIN user can change the ADMIN password.

 

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