When printing AR statements, one of the customers you are expecting a statement for, shows an error:
"There are no records in the specified range"
This is usually because the customer is not setup to have a statement printed. To set up your customer, follow the steps below:
In Sage 300 ERP, go to AR Customers
Open the Customer Icon and select the customer you want to setup
Click on the Processing Tab
Place a check mark next to the field "Print Statement"
Press Save and close the window
A statement will now print for this customer.