Follow

There are no Records in the Specified Range

Problem

When printing AR statements, one of the customers you are expecting a statement for, shows an error: 

"There are no records in the specified range"

 

Solution

This is usually because the customer is not setup to have a statement printed. To set up your customer, follow the steps below:

In Sage 300 ERP, go to AR Customers

Open the Customer Icon and select the customer you want to setup

Click on the Processing Tab

Place a check mark next to the field "Print Statement"

Press Save and close the window

A statement will now print for this customer. 

 

Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk