Error: ActiveX component Cannot create object when starting SI Report Manager

Problem Details:

When starting Sage Intelligence Reporting's Report Manager on the workstation, the following error message comes up:

ActiveX component can't create object



If the Sage installation on your computer is a Workstation Installation, then a Workstation Installation for Sage Intelligence is required to run the Report Manager. Follow the steps below to resolve the issue.

  1. Click Help in Sage 300 ERP
  2. Click System Manager 
  3. Take a note of the Program Directory
  4. Browse to the Program Directory path.
  5. Open the BX##A folder (where ## is the version number)
  6. Open the WSSetup folder
  7. Right click setup.exe and choose Run as Administrator to install the workstation setup.


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