Follow

Record of Employment - cannot print in CP72

Problem Details:

Users can no longer print ROEs to paper - the Print button is missing

 

Solution:

This is by design.  Previous to CP7.2, the Print button enabled the user to print the ROE information to paper and then manually transfer the information to the corresponding boxes on the pre-printed ROE forms from Service Canada.  Now, the information can still be manually entered on the pre-printed forms, but it will need to be taken directly from the screen instead.  It is, however, still possible to print the detail in Box 15. Sage is encouraging clients to use the ROE Web function to upload the ROEs directly to Service Canada. 

                         

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk