Number of pay periods for insurable hours do not match up with the number of pay periods for the calculated insurable earnings on the ROE
Box 15A (insurable hours) and Box 15B (insurable earnings) are not always supposed to match. In fact, if the employee has been a long-term employee (half a year or more) these two values will not be calculated for the same number of pay periods. For example, a bi-weekly pay period schedule requires that the maximum number of pay periods to use for calculating insurable hours is 27. The same bi-weekly pay period schedule requires that the maximum number of pay periods to use for calculating insurable earnings is 14. Here is the link to Service Canada's guide to fill out Box 15 correctly: ROE Guide - Box 15 Sage has used these guidelines in calculating the values in Boxes 15A and B on the ROE. The values can be manually adjusted by changing the individual amounts for hours or earnings in Box 15C for any pay period and then clicking on the 'calculate' button to update Boxes 15A and B.