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Drag & Drop does not work in Information Manager

Problem:

Using Information Manager Doc Link, the drag & drop feature does not work.  Can click on Add and browse to select a document, but not drag & drop.

 

Solution:

Check and see if Sage is set to 'run as Administrator'.  Turn this feature off.  Information Manager is conflicted by the Sage program running as Administrator, and the Tray running as a network user.  The drag & drop feature will not work in this situation.  If the user encounters other issues in Sage when not running as an Administrator, then the user's network security will either need to be adjusted, or the Sage program changed back to run as an Administrator and the drag & drop function not able to be used in Doc Link.  Click on the 'Add' button to browse to the document and add it that way.

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