Over the past year, Sage has changed the way payroll updates work in Sage300.
The only supported versions of payroll for Sage300 is 7.2 or 7.3. The payroll update which will be released later this month for the January 2017 taxes will be CT72F and CT73B.
Payroll 7.2 is compatible with Sage300 Versions 2012, 2014, 2016. HOWEVER... Sage 300 version 2012 is no longer supported and the tax update (even if payroll 7.2 is active) will not install for this version. Payroll 7.3 is compatible with Sage300 Version 2017.
Summary: In order to install the payroll update 7.2F for January 2017, you need
- Payroll version 7.2, and
- either Sage300 version 2014, or 2016
In order to install the payroll update 7.3B for January 2017, you need
- Payroll version 7.3, and
- Sage300 version 2017
If you are missing one of these pieces, an upgrade is necessary! Please give us a call at 604-544-7587 or email firstname.lastname@example.org. We can help you get back on track for payroll!